Portage County’s older adults and adults with disabilities, whether paying privately or accessing public funds, have a variety of long-term care options. However, there remains a crisis due to the shortage of direct-care workers. This serious shortage directly impacts long–term care providers, including community-based residential facilities (CBRF); residential care apartment complexes (RCAC); adult family homes (AFH); home health care agencies; and skilled nursing facilities (SNF); and their ability to maintain quality care. Providers are facing difficulties finding applicants and qualified caregivers. There is a significant wage disparity between people working as trained personal caregivers and unskilled entry-level workers taking jobs at gas stations, big box stores, and fast-food restaurants. Many caregivers are individuals who work outside the home and also provide unpaid care to a family member. The rising numbers of employed family caregivers affects both the employee and employer’s ability to be profitable and productive.